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Agents & Policyholders are looking for E-Service! Do You Have It? With the entrance of 80 million techno savvy members of Generation Y, do you think online service will become even more commonplace? Your agents do! Recent survey found that 53% of consumers would like to service their policies online, while 38% would also like to make premium payments over the Internet. We can help you leverage the Internet so policyholders can look up policy information, and agents can view declarations and endorsements, resulting in fewer calls and lowering operating expenses. Automating your customer services can produce some of the largest cost savings. Saving money in the service center is much easier if customers are finding their own data on the Web. Rather than increase revenue, it is much easier to decrease costs because there is so much inefficiency. The easier a company is to do business with, the more agents will want to work with that company. Ins-Front, is an ideal tool to help insurance companies achieve this goal. It is a flexible Web-based framework enabling insurance companies to rapidly deploy their e-business strategy while leveraging the existing information technology investment. It enables all customer service functions on-line including submitting insurance application, getting an on-line quote, obtaining policy and billing information, paying insurance premium, filing a claim and tracking claim status, all through secured Internet connections.
If you would like to discuss in greater detail who we are and what we can do for you, please see contact information below:
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